Interactive Voice Response

How does IVR work? What does it do?     Interactive Voice Response is a term for Interactive Voice Response. This is a technology that allows a computer system to interact with humans via voice and...


Understanding Electronic Visit Verification: How to Comply and Implement an EVV Solution

Implement an EVV Solution

Providers (Agencies) have two options for selecting the EVV app. The primary goal of home care agencies is to care for the elderly and disabled while they remain in their homes. The services are th...